At Mirestynor, we aim to provide a straightforward and transparent payment experience for furniture purchases through our online store. This Policy explains the payment methods we accept, how transactions are confirmed, and how payment-related questions are handled.
1. Accepted Payment Methods
We currently accept Visa and Mastercard credit cards. Available payment methods are displayed at checkout and may be used subject to card issuer authorization.
Before submitting your order, please review the selected items, billing details, delivery information, shipping charges, applicable taxes, and total amount payable.
Payment Process
Select an available payment method at checkout and enter the requested information. Please ensure that your payment details are accurate and that your card is valid for the transaction.
Payments may require authorization or verification by your card issuer. If authorization is declined or further verification is needed, your order may not proceed until the payment issue is resolved.
Payment Confirmation
After submitting your order, you will receive an order confirmation by email once the order has been recorded. This confirmation does not necessarily mean that payment authorization or order fulfillment is complete.
If you do not receive a confirmation or are unsure whether your payment was successful, please contact us before attempting another payment.
Pending Transactions and Duplicate Charges
A pending transaction may appear on your card account while payment authorization is being processed. The time required for a charge, reversal, or authorization release depends on your card issuer.
If you believe you have been charged more than once or the amount charged is incorrect, contact us with your order number, transaction date, and a description of the issue. Please also contact your card issuer if you need clarification about a pending transaction.
2. Payment Security and Data Protection
We take reasonable measures to protect payment-related information and support secure transactions through our online store.
Credit Card Security
Please enter payment details only through the designated checkout process. We will not ask you to send your full card number, card security code, or payment password by email.
Payment authorization may be subject to verification and security procedures applied by your card issuer or the payment processing arrangements used at checkout. If you notice an unfamiliar transaction, contact your card issuer promptly.
Privacy and Personal Information
We use personal information as reasonably necessary to process payments, manage orders, provide customer support, and maintain transaction records. We seek to protect this information against unauthorized access, loss, misuse, or disclosure.
Where applicable, you may have rights concerning your personal data, subject to the relevant conditions and exceptions.
For more information, please review our Privacy Policy.
3. Payment Disputes and Assistance
If you experience a payment issue, please contact us with your order number and relevant transaction details. We will review the available information and explain the appropriate next steps.
Payment Resolution
If a payment fails, a charge appears incorrect, or a transaction remains unresolved, we will review the information available to us and provide assistance where reasonably possible.
If a refund is approved, it will generally be returned to the original payment method. The time required for the funds to appear depends on your bank or card issuer.
Additional Assistance
If a payment issue remains unresolved, you may contact your card issuer to inquire about its transaction review or dispute procedures. Please retain your order confirmation and relevant payment records.
Contacting us does not prevent you from exercising any applicable rights through your card issuer or other available channels. For your security, do not send full payment card details or security codes when requesting assistance.
4. Payment Information and Policy Updates
Please check your billing and contact details before completing checkout. If you identify an error after submitting an order, contact us as soon as possible. Changes may require verification and may not be possible once a transaction has been authorized or processed.
We may update this Policy to reflect changes to our payment procedures or available payment methods. The current version will be published on our website. Available payment methods and the total amount payable will be presented during checkout.
5. Contact Information
For payment questions, transaction concerns, or assistance with an order, please contact our customer service team.
Address: 10787 Mill Dam Rd, Bentonville, AR 72713, US
Phone: +1 479-226-5814
Email: service@mirestynor.com
Opening hours: Monday to Friday, 9:00 AM to 6:00 PM (EST)